Usability & Performance:
Overview

1/2 day


Abstract

Usability is not making the user happy, though that will be one result. It is the application of process and design methods that will improve the performance and ease of use of the user/software/hardware combination and, when properly done, will also make the user happy. Ignoring usability will lead to longer training times, higher error rates, lower productivity, higher support costs, and poorer performance for the user and longer development times with increased risk of failure for the developers.

This seminar will make participants aware of many factors that affect usability and performance and the steps that can be taken taken reduce risk, cut development time and improve the final product..

Usability programs have be shown to be extremely cost effective with case studies showing that every dollar spent on usability saves from $2 to $100. This overview will show you what to do to achieve those benefits


What you will learn

  • What you should be seeing before your people start to code
  • Important goals you should help set
  • Simple process improvements that can speed development
  • Important things that you should be watching for in reviews



Handouts

  • A book aimed at the manger/supervisor level (the title chosen varies with the target audience)
  • The same materials as our full 3 day course, including demo disks and detailed notes
  • Optical illusion cards (vision demos)


Who Should Attend

  • Mangers and project leaders involved with development
  • Senior executives to learn how this can really save when applied throughout the organization*

* shorter customized presentations can be arranged


 

© 1999 UserLab Inc.
1-800-295-6354

updated 14 March 1999